Starts the right thread
A missed call, form, or approved source can start a short helpful text.
ExampleCustomer text
Handled
Your team sees the thread
Text messaging for local businesses
Turn new texts and missed calls into clear next steps.
Nephew can text new leads, answer common questions, follow up, and stop when a customer says no. Your business number and rules stay in control.
ExampleAnswered
Customer text
“Can you come tomorrow?”
1
9:42 AM
Nephew checks the job and your rules
2
9:43 AM
Two approved times are offered
3
9:44 AM
The full thread stays with your team
The short answer
Business text messaging lets a local business answer customers from one known number. Nephew can reply in seconds, remember the conversation, book the next step, and bring in a person when needed.
Availability
Customer Texting and Instant Lead Response are Core Plays. Estimate Follow-Up is planned next.
How it helps
The work gets done. You can see what happened.
Tell Nephew the outcome. It handles the steps, follows your rules, and reports back. Start with more checks and give it more room when you are ready.
Gets the useful facts
Nephew asks only what changes the next step, such as the job, place, and timing.
Stops or hands off
Opt-outs stop. Hard questions and sensitive issues go to your team.
What you get
Business Text Messaging, without six more tools to chase.
Nephew works through the tools you already use when possible. You do not have to stitch the steps together or live in another dashboard.
01
Business number
02
Missed-call text back
03
Lead reply
04
Customer history
05
Booking links
06
Opt-out rules
07
Human handoff
08
Consent controls
You stay in control
Start where you feel good. Change the rules as trust grows.
Check every step at first. Let safe work run on its own later. Approve by text or send a hard call to our team at any time.
01
Check it first
Nephew gets the work ready. You say yes before it goes out.
02
Let it run
Safe, approved work can happen right away, day or night.
03
Send it to a person
A call, question, or choice can go to the right team member.
Plays for Business Text Messaging
Start with one job. Let the result earn the next one.
Nephew recommends the smallest Play that can help, sets it up, and handles the work. You can check the first run, set a limit, and add more only when the result proves useful.
See all 65 Plays
Never Lose a Customer at the Front Door
Available firstCustomer Texting
Handles useful customer texts from one approved business number.
Never Lose a Customer at the Front Door
Available firstMissed-Call Recovery
Texts missed callers in seconds and helps them take the next step.
Turn More Leads Into Booked Work
Available firstInstant Lead Response
Replies while a new lead is still ready to act.
Turn More Leads Into Booked Work
Available firstLead Follow-Up
Keeps following up until the customer decides.
Keep Great Customers Coming Back
Available firstCustomer Updates
Keeps customers informed before, during, and after the job.
Straight answers
Questions owners ask about business text messaging.
Can I keep my business number?+
Yes. The exact setup depends on your phone provider, but customers can keep using the number they know.
What happens when a customer opts out?+
Nephew stops marketing texts and records the choice. Service messages follow the rules you approve.
Will Nephew keep sending messages forever?+
No. You set the timing and stop rules. Messages stop when the customer decides, opts out, or needs a person.
Do I stay in control?+
Yes. You choose what Nephew can do, what you want to check first, and when a person should step in. You can start small and give Nephew more work as you get comfortable.
More ways Nephew helps
Run the whole online side as one team.
Keep exploring